Suchi Reddy (Founder, Reddymade Architecture and Design) and Ivy Ross (VP of Design, UX and Research, Google Hardware) have worked together to create Google’s first physical retail space, in New York. Opening on June 17, 2021 on the ground floor of Google headquarters in Chelsea, Manhattan, the new retail experience is built on the core principles of neuroaesthetics, which Reddy explored in her 2019 collaboration with Google, A Space For Being, at Salone del Mobile in Milan.
Reddymade’s work follows the belief that “form follows feeling. Good design, calibrated carefully to the human, positively influences wellbeing, creativity, and productivity.” The architecture and interiors of Google’s first physical retail location on 9th Ave. and 15th Street are a playful and pragmatic expression of this motto, bringing a unique focus to the interplay of good design with human perception. Reddymade’s space re-awakens visitors to the childlike wonder found in the technology and digital innovation on display.
Google’s first retail space is warm and calming, novel yet useful. Abounding in soft, tactile surfaces such as cork and wood, Reddymade’s design puts the visitor at ease, welcoming those seeking help alongside those pursuing their curiosity. A gravity-defying metal line twists its way through the room, introducing the intuitive whimsy of unexpected connections and free-form play, while defining spaces for living.
The warm lighting and neutral tones guide the eye to the “Imagination Space,” standing at the entry way to the store. A semi-circular node of extruded glass tubing suspended between the ceiling and the floor refract the light and invite visitors to interact with Google’s Google products and technologies on an individual level in human scale and experience the possibilities of technology.
A nod to New York’s windowshopping traditions, Reddy has installed a series of lit window boxes on 9th Avenue, which captivate observers, displaying Google products while showcasing a special technology that allows an AR interaction with the products on the interior.
The Google Store Chelsea has been designed according to the highest standards of sustainable and renewable practice and has received LEED Platinum certification. Notable materials in the space include cork furniture; flooring made from 100% recyclable material using factory waste in production with chemical free maintenance; low-VOC material wall panels made from 100% PET plastic, containing at least 60% post-consumer content; and, carbon neutral floor coverings verified by the Interface Carbon Neutral Floors Program of Bureau Veritas.