NBK Architectural Terracotta

By integrating the fields of “quality, environmental protection, energy efficiency and security” into the company objectives, we are ensuring that our company will stay competitive for the long term and are thus significantly supporting sustainable growth. The methodology and principles of these key areas are reflected in all services - such as consulting, operation, generation and supply from media to comprehensive services on the basis of continuous improvement. Our management policy is based on the following principles: Customer orientation: All activities are focused on the customer. We therefore offer permanent contact persons with specialist expertise. Our customers demand the highest quality and forward-looking services with simultaneous integration of environmental protection, energy efficiency and occupational and plant safety. Cooperation with suppliers: Suppliers’ cooperation in the value creation process is a major factor for the quality of our products. The minimisation of harmful effects on the environment and of increased energy use and compliance with occupational health and safety standards also play a key role. We achieve this with long-term, trusting and cooperative partnership. Employees: We can only manufacture high-quality products while implementing active, effective environmental protection, the efficient use of energy, health protection, good energy efficiency and occupational and plant safety if our employees are motivated. With regular consultation, training and education, employees’ awareness is raised at all levels so that they can act in a competent and responsible manner. We require all managers to perform their management duties and fulfil their role model function conscientiously, and to support employees with regard to continuous improvement and the attainment of targets for quality, environmental protection, energy and occupational safety. Regulations and other requirements: Compliance with all legal obligations, local requirements, relevant standards and agreements with authorities and business partners is a matter of course for us. Continuous improvement: The objective is to continuously improve the quality of our products, environmental protection, energy efficiency, occupational safety and plant safety in our company. Compliance with regulatory requirements is ensured by the regular definition of targets and measures, meetings, system audits and management reviews.