Allen International is Accenture’s Retail Design and Customer Experience agency.
We design physical spaces for a digital world; connected customer experiences that support digital channels and omnichannel journeys.
We work with clients looking to optimise their physical networks to increase revenue and reduce cost to serve. We evolve the role of stores and branches to create differentiating experiences that increase customer satisfaction, motivate teams and activate brand promises.
We design across a mix of innovative retail formats and have partnered with the world’s leading banks, telcos and retailers in 50+ countries.
Entry Point Projects: Retail Safari, Innovation/ Visioning Workshop, Design Sprint, Assessment & Recommendations, Customer Experience (CX) Analysis